Membership Program

Exclusive Membership
Privileges

Redemption Privileges

Redeem hero products from our
rewards catalogue

Birthday Treats

Enjoy surprise birthday privileges
on your special day

Beauty Services and Treatments

Be invited to enjoy beauty service

SILVER

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SILVER

Any purchase to register as a member
Earn 1 point for every HK$1/MOP1.03 spent
New member 2^nd purchase offer
Enjoy a surprise gift and beauty service during your birthday month

GOLD

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GOLD

Single or accumulated purchase of HK$5,000/MOP5,150 within 12 months
Earn 1 point for every HK$1/MOP1.03 spent
Welcome gift and beauty service
New member 2^nd purchase offer
Enjoy a surprise gift, beauty service and double points on your first purchase during your birthday month
New products and services trial

BLACK DIAMOND

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BLACK DIAMOND

Single or accumulated purchase of HK$20,000/MOP20,600 within 12 months
Earn 2 points for every HK$1/MOP1.03 spent
Welcome gift and beauty service
New member 2^nd purchase offer
Receive a surprise birthday gift, enjoy 2.5x points and get a hero product on your first purchase during your birthday month
Anniversary & seasonal surprises
New products and services trial
Priority access to brand event and receive exclusive information

BLACK DIAMOND ELITE

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BLACK DIAMOND ELITE

BLACK DIAMOND ELITE members are invited by HELENA RUBINSTEIN only
Earn 2 points for every HK$1/MOP1.03 spent
Prestigious welcome gift and beauty service
Enjoy complimentary HELENA RUBINSTEIN Lounge Service with beloved one
Receive a surprise birthday gift and enjoy beauty service with beloved one in birthday month (advance booking is required)
Enjoy 3x points and get a complimentary hero product on your first purchase during your birthday month
Superior anniversary & seasonal surprises
Priority to experience new products and services trial
Priority access to brand event and exclusive information
1:1 Beauty Consultant Service

Member Point Rewards

+50 points

Product Recycling Reward
+50 points

+1000 points

Online & Offline Store
Purchase Reward
+ 1000 points

Gift Redemption

5,000 Points

All Mascaras! 125ML
Or
Any one LASH QUEEN Mascara

10,000 Points

POWERCELL 24H Eye Care 15ML

14,000 Points

POWERCELL Skinmunity Essence 200ML

16,000 Points

REPLASTY Age Recovery Day Cream 15ML

16,500 Points

Beauty Service*
*Advance booking is required

18,000 Points

POWERCELL Skinmunity Serum 50ML

42,000 Points

REPLASTY Age Recovery Night Cream 50ML

TERMS & CONDITIONS

HELENA RUBINSTEIN Membership, loyalty points, and privileges are non-transferable and can only be used by the member for the purposes described in the program.
Membership, privileges, and loyalty points are only applicable to purchases made at HELENA RUBINSTEIN stores and counters (excluding duty-free shops) or online stores in Hong Kong and Macau.
Membership is valid for 12 months from the date of enrollment or membership renewal. Loyalty points are valid for 12 months from the date of purchase or until membership expires, whichever sooner. Expired membership and loyalty points are invalid.
Members must present their membership QR code at the time of purchase to earn loyalty points.
Members must have a purchase record within 12 months in order to redeem gifts with loyalty points.
Loyalty points and gifts are for the member's personal use only and must be redeemed in person. Members must present their membership QR code or use a one-time password to verify their identity when redeeming gifts.
Loyalty points used to redeem gifts cannot be accumulated for further use.
All redeemed gifts are non-exchangeable, non-refundable, and cannot be exchanged for cash.
Each member can only redeem a maximum of 5 units of the same gift per calendar year.
2^nd Purchase Reward: Applicable only to new members within 3 months of their first purchase, and the purchase date cannot be the same as the enrollment date.
Recycle Product Reward: Only the return of empty full-sized HELENA RUBINSTEIN product bottles, glass bottles, or refills are eligible for earning points. Travel-sized products, samples, and sachets can be recycled but will not earn points. This applies only to HELENA RUBINSTEIN stores and counters in Hong Kong (excluding duty-free shops).
Online and Offline Purchase Reward: Members need to make one purchase at a HELENA RUBINSTEIN physical store and one purchase online between 1 January and 31 December 2025, to earn bonus points. Each member can only enjoy this reward once in 2025.
Gifts are redeemed on a first come first served basis, while stocks last.
Photos are for reference only. HELENA RUBINSTEIN reserves the right to change the gift packaging, gift selection, or substitute out-of-stock gifts with products of equivalent value without prior notice to members.
HELENA RUBINSTEIN reserves the right to modify the above terms and conditions without prior notice. In case of any dispute, HELENA RUBINSTEIN reserves the right for final decision.
In the event of any inconsistency between the Chinese and English versions, the English version shall prevail.